Terms of service

Last updated 21 September 2026.

The service

Native Translate is a browser extension and hosted service that translates web pages and text you provide. Translations are produced by automated language models and may be inaccurate. Do not rely on them for legal, medical, financial or safety-critical decisions.

Accounts and plans

You may use the trial without an account. Signing in requires a valid email address you control. Each plan has an allowance in pages shown in the extension (a page is a page you translate, counted once a day, and very long pages count one more page for every 20,000 characters; Pro also has a monthly fair-use ceiling, published on the upgrade page); we may change allowances and prices with 30 days' notice on this site, and price changes apply to existing subscriptions only from their next renewal after that notice. Pro is sold through Link, Stripe's checkout, which acts as the seller of record and handles tax, receipts and payment support. Paid plans renew until cancelled; cancel any time from Manage in the extension or at app.link.com, and you keep Pro until the end of the period you paid for. Free trials convert to a paid plan at the end of the trial unless cancelled before then. Refunds are handled case by case within 14 days of a charge, or as required by law in your country.

Acceptable use

Do not use the service to violate the rights of others, to translate content you have no right to process, to circumvent limits, or to load the service automatically at volume. We may throttle or suspend accounts that harm the service or other users.

Content

You keep all rights to text you submit. You grant us the limited right to process it to provide the service, including caching translations as described in the privacy policy.

Availability and liability

The service is provided as is. We aim for high availability but do not guarantee it. To the extent permitted by law, our liability is limited to the amount you paid us in the 12 months before the claim.

Who we are

Native Translate is provided by Longlight Labs Limited, a company registered in England and Wales (company number 17461794), 124 City Road, London EC1V 2NX, United Kingdom. Pro subscriptions are sold through Stripe's Link, which acts as the merchant of record and handles payment, tax and receipts.

Contact

[email protected]